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Monday 15 March 2010


Policy context
What is benchmarking?
Pilot project
Citizens' Network Benchmarking

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Citizen's Network
Benchmarking Initiative
Av. Auderghem 92
1040 Brussels
Belgium

Tel. +32 (0)2 737 35 05
Fax +32 (0)2 743 35 46
E-mail: citnet@ogm.be

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The importance of good local and regional transport

The European Commission aims to strengthen the European Union’s economy, improve its environment and ensure social integration.

Good local and regional transport has an important part to play in achieving these objectives. This is because poor, uncoordinated transport throws up obstacles to the smooth movement of people and goods, often at an unacceptable environmental cost. Our vision is an efficient and attractive transport system, enabling ordinary citizens to get where they want easily and sustainably.

The lead role in making this happen has to be taken by local and regional authorities, transport operators and user groups. The European Community aims to support them in two main ways:
     establishing the right policy framework
     providing a range of practical tools which people working on the ground can use.

The main political objective that underpin the Citizens’ Network Benchmarking approach are set out in the Green Paper ‘The Citizens' Network’ (COM(1995) 601) and the communication ‘Developing the Citizens' Network’ (COM (1998) 431). The White Paper ‘European transport policy for 2010: time to decide’ (COM(2001) 370) which was published by the European Commission in September 2001 reinforces the need and the commitment to promote the identification and dissemination of best practice in urban transport.

Citizens' Network Benchmarking is one of the practical tools the European Commission aims to provide to decision makers and officials in charge of local and regional transport policy.

Through this initiative, the European Commission’s Energy and Transport Directorate General (DG TREN) aims to enable authorities, operators and citizens to answer two questions:
     how does our local or regional transport system compare with those elsewhere in Europe?
     how can we learn from the best European practice?

Citizens' Network Benchmarking is based on self-assessment rather than on assessment by outsiders. It aims to help people working on the ground to achieve their own objectives more effectively. It is not a beauty contest, a league table or a tool for academics.

Some benchmarking initiatives based on self-assessment are open, others are confidential – that is, the results are only known by the organisations actually taking part. Citizens' Network Benchmarking is an open benchmarking initiative. Results are available to anyone who wants to look at them.

 

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ELTIS - European Local Transport Information Service